Understanding Our Privacy Policy: Your Rights and Information

Last updated January 5th, 2026

Notice to Consumers

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the information below is provided to help consumers understand their rights and available resources.

Requesting Your Healthcare Records

You have the right to request a copy of your mental health records. To request your records, please submit a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations.

If you have questions about accessing your records, please contact our office for assistance.

Contacting the Texas Behavioral Health Executive Council (BHEC)

The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas. If you have questions about licensure or professional standards, you may contact BHEC directly:

Texas Behavioral Health Executive Council – Contact Us

https://bhec.texas.gov/contact-us.

Filing a Consumer Complaint

If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General:

Office of the Attorney General – Consumer Protection

https://www.texasattorneygeneral.gov/consumer-protection

Your Privacy Matters

We respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how it’s used, and your rights regarding that information.

Information We Collect

  • Contact Forms: Name, email, phone number, and any information you voluntarily provide when reaching out.

  • Website Usage: Analytics data such as pages visited, time spent on the site, and device/browser type.

How We Use Your Information

  • To respond to inquiries and schedule appointments.

  • To provide information about services, events, or updates (only if you opt in).

  • To improve the website experience.

Cookies and Tracking

Our website may use basic analytics cookies to understand how visitors use the site. We do not knowingly collect sensitive health information (PHI) through the website.

Sharing Information

We do not sell or rent your personal information. Information may be shared only with trusted service providers who help run the website or scheduling system, under confidentiality agreements.

Your Rights

You may request access to or deletion of personal information submitted through this website by contacting us directly.

Security

We take reasonable steps to protect your data but cannot guarantee complete security.

Updates

This policy may be updated from time to time. The most recent version is always available here.